Engagement Terms:
Drafting a terms of engagement with clear deliverables based of the needs and design agreed with the client
A 60% down payment of the cost is payable upon signing of the contract. Balance of 40% is payable in equal instalments with 3 months following the installation commencement date
Adetech takes initial responsibility of training client staff during the installation period.
For system support an quarterly SLA fee of 20% of the total cost is payable by the client. This SLA shall be effective after a grace period of 6 months of installation and training.
